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jackcasper49's avatar
jackcasper49
4 years ago

[xbox x] game crashes constantly (in various modes)

Product: Madden NFL 22 Platform:Xbox Series X Which console generation do you have? Microsoft Xbox Series X What is your gamertag/PSN ID? jackcasper49 Date/time issue occurred Every Time I Pla...
fistofbane's avatar
fistofbane
4 years ago

This is a AAA title. There is no excuse for it to be crashing on "the most powerful console" out there. Fix this ASAP or give me a damn refund. THIS is why people hate EA. 

  • Canucksedge's avatar
    Canucksedge
    4 years ago
    @fistofbane I asked for a refund I was told no. All I really want to do is just play the game. But its so unplayable.
    • jackcasper49's avatar
      jackcasper49
      4 years ago
      @Canucksedge I did see this posted on EA Help Twitter in response to a complaint ...

      I understand you are facing crashing issues with Madden NFL 22 on Xbox Series X and that must be really frustrating. This issue is something we are aware of and are actively tracking in a ticket we have opened for the subject. Our game team is working on resolving the issue as soon as possible. Please keep an eye on our social media pages and forums for any further updates. Hopefully, you won’t have to wait too long.
      • Canucksedge's avatar
        Canucksedge
        4 years ago
        @jackcasper49 They seem to be reading from a script. I have seen similar responses.
    • jackcasper49's avatar
      jackcasper49
      4 years ago
      @Canucksedge Depending upon how you paid and who you paid you can initiate a chargeback on your credit card ... this will only work with certain credit card companies and to be fair EA won't give a damn unless you bought it straight from them (unfortunately)
      • Canucksedge's avatar
        Canucksedge
        4 years ago
        @jackcasper49 I still hope it will be fixed soon. Otherwise I think I will contact Xbox for a refund.

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