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This is a AAA title. There is no excuse for it to be crashing on "the most powerful console" out there. Fix this ASAP or give me a damn refund. THIS is why people hate EA.
- 4 years ago@Canucksedge I did see this posted on EA Help Twitter in response to a complaint ...
I understand you are facing crashing issues with Madden NFL 22 on Xbox Series X and that must be really frustrating. This issue is something we are aware of and are actively tracking in a ticket we have opened for the subject. Our game team is working on resolving the issue as soon as possible. Please keep an eye on our social media pages and forums for any further updates. Hopefully, you won’t have to wait too long.- 4 years ago@jackcasper49 They seem to be reading from a script. I have seen similar responses.
- 4 years ago@Canucksedge It is pretty common to have a script for a disaster release like this to try to save face and all use the same b/s answer
- EA_Blueberry4 years ago
Community Manager
@jackcasper49 wrote:
@Canucksedge I did see this posted on EA Help Twitter in response to a complaint ...
I understand you are facing crashing issues with Madden NFL 22 on Xbox Series X and that must be really frustrating. This issue is something we are aware of and are actively tracking in a ticket we have opened for the subject. Our game team is working on resolving the issue as soon as possible. Please keep an eye on our social media pages and forums for any further updates. Hopefully, you won’t have to wait too long.Hey, Madden Community.
I wanted to jump in here to reassure you this is being actively looked at by the teams and we'll provide updates for you all here as soon as we can. I was not available in the last week and just came online today, I'll be chasing this down for you this week and keep you all informed on it's developments.
To confirm from those that are crashing, is it only happening to you in Offline Face of the Franchise? I see one other person mention it was happening in MUT too.
We'll be passing info shared in this thread over to the team to help aide them in getting this addressed as quickly as possible.
We apologize for this type of experience at the game's launch and completely understand it's not ideal. We appreciate your patience in the meantime. Let us know if you have any further questions or concerns.
- EA_Blueberry- 4 years ago@EA_Blueberry I have had crashing just in Franchise.
- 4 years ago@jackcasper49 I crash when I try to open packs since Saturday nothing in my post and 6 calls to ea. I spent a lot over the years. Not right. xMetsxGiantsx is my tag
- 4 years ago@xMetsxGiantsx Yeah, as a loyal (LOYAL) fan of Madden over the years I was hyped this year because it looked like a lot of positive changes.
Nothing sours that more than seeing a total lack of support and an downright unplayable game 10+ days after launch.
- 4 years ago@Canucksedge Depending upon how you paid and who you paid you can initiate a chargeback on your credit card ... this will only work with certain credit card companies and to be fair EA won't give a damn unless you bought it straight from them (unfortunately)
- 4 years ago@jackcasper49 I still hope it will be fixed soon. Otherwise I think I will contact Xbox for a refund.
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