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PebblesRB28's avatar
5 years ago
Solved

2 Tour Bugs - Achievement resetting and "unknown error"

This has happened several times - they may or may not be associated with each other.

1st bug - Complete the achievement, e.g. 50 rushing yards all time, pause game, come back some time later and it thinks you haven't completed the achievement.

2nd bug - Finish the Tour game but then get "unknown error" and booted off the server. This appears to happen when the events have reset/respawned and no rewards are given for the completed event or any completed achievements.

I'm fairly sure these two are linked and the first is also caused by the reset, but I can't confirm that.

Desired outcome:

Achievement is remembered and rewards are granted, even if completing an event after it has been refreshed.

  • @PebblesRB28 It sounds like it's related to the reset issue. Any games prior to the reset won't count so it feels like that's why it's not registering because the came is considered null. We'll keep an eye on this, thanks for getting back!

4 Replies

  • Screenshots attached

  • @PebblesRB28 The team is working on the Tour reset times to avoid the unknown error.

    Do you know #1 only happens if you pause the game?
  • PebblesRB28's avatar
    PebblesRB28
    5 years ago

    @EA_Blueberry I'm unsure. I think it's only happened when I've paused the game for a fair length of time, so it's likely the reset issue.

    I would be ok with having the stamina returned, though that is annoying to have invested time for nothing. IMO, that would be a last resort fix to this issue if nothing else can be done.

    Thanks for getting back to me on this, I appreciate all you do!

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    5 years ago
    @PebblesRB28 It sounds like it's related to the reset issue. Any games prior to the reset won't count so it feels like that's why it's not registering because the came is considered null. We'll keep an eye on this, thanks for getting back!

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