Solved
Live event not giving me reward
I was playing the live event for the draft and the game restarted. I had about 5 packs backed up when that happened. I restarted the game and the tablet and i still never received my envelopes. PLEAS...
Just wait 24 hours before contacting EA about it. I had a similar problem and contacted them right away, and was told that sometimes the system takes longer than normal to sync and items aren't available until up to 24 hours later. This can apply to cards won on auctions, points/packs purchased or awarded, and several other instances. It's frustrating to not get the items right away but it takes a bit sometimes.
If after waiting 24 hours you don't have the items you should, contact EA at this site http://help.ea.com . If it hasn't been 24 hours, the only thing they will do for you is tell you to wait until it has been 24 hours before contacting them. Good luck.
