Forum Discussion

derickmtz's avatar
derickmtz
5 years ago
Solved

Loss coins

How can I get my coins back on madden mobile I was bidding on 99 randy moss and I got out bitted and it never gave me my 20 mil coins back.
technical issues
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    @derickmtz 

    Try restarting your device and then re-open the app to check your inbox. If the coins are still not there within 24 hours please contact our Support team via in-game under Settings>Help/Customer Service so they can verify the bid and help restore the coins. We'll make sure those coins don't go missing, that's quite a lot. Don't worry! 

derickmtz's avatar
derickmtz
5 years ago

Thank you for replying but it’s been 24 hours and I still haven’t got my 20 mil coins back is their anyway y’all could give it back to me? 

lkbroach's avatar
lkbroach
Hero
5 years ago

@derickmtzThey’re just not going to take your word for it so you’ll have to somehow prove you lost them! Lol

In the future, take a screenshot shot, compress it using the Compress app you can download from the App Store, then open a ticket from your “in-game” settings menu and click on HELP..

EA will detail the requirements you need to provide them to help you recover it.

Hope that helps and you recover them!

About Madden NFL Mobile

Passionate about Madden NFL Mobile? Join the discussion, share your knowledge and connect with other players.12,522 PostsLatest Activity: 10 hours ago