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Anonymous's avatar
Anonymous
8 years ago
Solved

Not compatible with Galaxy S7?

Played the game yesterday, went to open the game and it said an update was needed.  I tried to update and it sent me to the Google Play Store and there was a message that said my device was not compa...
technical issues
  • Anonymous's avatar
    Anonymous
    8 years ago
    Try this. I have the Galaxy S7 too. It worked for me.

    Make sure your Google Play Store app is up to date. It should be version 8.3.73 or later.
    In Settings -> Display -> Screen Resolution, make sure you are running at FHD+ or WQHD+ resolution (not HD+ resolution).
    In Settings -> Apps -> Google Play Store -> Storage, tap Clear Data. Only clearing the cache is not enough.
    Reboot the device before retrying the game
Anonymous's avatar
Anonymous
8 years ago
Android samsung phone, haven't been able to login all day. Says update required but device not compatible?
Anonymous's avatar
Anonymous
8 years ago
Any ideas how to get back on? Done the normal stuff like clearing cache and deleting data but nothing is working

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