Re: Can’t log

Hey I was having the exact same problem you are having with not being able to log in with my play games account or my Facebook account and the ea help bot gave me the run around and sent me to the save your progress link. So this is what I did and it worked perfectly. 

Get a different device that is not linked to your usual device in any way. Start from scratch and dl Madden mobile from the play store. Once it's ready, open the app and it will startup and the box asking for your age will pop up. Make sure your age matches that of the age on your account you are wanting to link. Slide the thing to the correct age and confirm. Now the login option box should pop up. Select which option you would like to log in with and enter your account credentials and it should let you in. Once you are in check to make sure that it is indeed your Madden account. Go to settings. Go to link accounts. Check to make sure your Google play games or your Facebook account says that it is linked. If it is then go back and log out of that device. Your accounts should now be linked properly. Go back to your usual device and delete the Madden mobile app. Then reinstall and follow the steps I just described again on your usual device and the problem should be fixed. That's what worked for me anyways. Hope that helps.