where are my pumpkins?
I bought a bunch of Most Feared packs that each contain a pumpkin but when I go to my items there are no pumpkins. Where are they stored until they get redeemed?
Forum Discussion
Where are my pumpkins?
i have been awarded several pumpkin and jack o lantern cards from achievements and pack purchases, but they are not showing up in my collectibles. This on top of the crashing issues yesterday and the weekend tourney points reset?
imopened a ticket but EA says they show no record of me having the pumpkins.
Anyone else?
I was awarded a MF pumpkin from the make up gift EA sent out, and also another one from completing the dailies. I took screen shots to show I had them. They did not show up in my collectibles.
EA sent these answers...
Thank you for writing back to us.
I sincerely apologize for the inconvenience that you experienced. I totally do understand your concern. We have re-checked your account to confirm the claim. I wish I could help you. Had it been possible for us, I would surely have done that for you.
and then....
Most Feared Pumpkin will automatically redeem for a mystery gift on October 27th! Earn Pumpkins by completing the "Sieze The Day" Daily Goal every day through October 26th!
Should you have any further questions regarding this or any other issues, please do not hesitate to let us know. You can also find answers to common questions on our Help Center at http://help.ea.com , or ask our community experts by visiting Answer HQ at http://answers.ea.com
so I asked.....
FROM: You
SENT: Oct 24, 2017 8:53:18 AM
Thank you. I understand they will automatically redeem, but why can’t we see them in our collectibles? When I did the Easter eggs this also automatically redeemed, I could see them.Are you telling me that I have them even though I can’t see them, and I will get all the mystery awards for every one I have earned?
How many do you show I have?
Thank you for your help.
The answer....a non answer really.....
Thank you for writing us back.
For your reference, we have an in-game query form. There are articles posted by the players around the world, sharing ideas and tricks. You may also use this form for any in game query, and can get the exact piece of information or answers that you are looking for.
Also, our Forum Moderators constantly review the post, also answer in-game queries of the players. Below is the link:
https://answers.ea.com/t5/Madden-NFL-Mobile/bd-p/Madden-NFL-MobileShould you have any further questions regarding this or any other issues, please do not hesitate to let us know. You can also find answers to common questions on our Help Center at http://help.ea.com , or ask our community experts by visiting Answer HQ at http://answers.ea.com
WTF kind of answer is that? Isn’t the in game query form how I opened the case in the first place??
EA....HOW ABOUT ADDRESSING THE PROBLEM AND OFFERING SOME ANSWERS/SOLUTIONS?
