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KDUBE1's avatar
KDUBE1
5 years ago

Why can't I connect to my account from google play games?

Why can't I connect to my account from google play games? EA_Blueberry: Changed post title from "Can"
technical issues
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

@KDUBE1 

Did you sign into a different Google Play account recently? You can only be logged into one Google Play account on the device for Madden NFL 21 Mobile. The moment you log into the game on the device, you cannot play with another team on that device.

Try signing into a different Google Play account if you did indeed change recently or try changing the password with your account to re-sync the Google Play account to the EA servers. 

KDUBE1's avatar
KDUBE1
5 years ago

No i use only one damn account . 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    You can try to clear your data and cache from Google Play services, Play games, or the game you have trouble with:

    1. Open your Settings app .
    2. Tap Apps & notifications and thenSee all apps.
    3. Scroll down and tap Google Play Games.
    4. Tap Storage and thenClear storage.
    5. Re-open the Play Games app.

    You can also re-try these steps for Google Play services or the game that you're having trouble with.

    Source: Google Support

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