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-UE-SUPERN00B's avatar
8 years ago
Solved

Can't access Online Features of Mass Effect Andromeda

I can't access Online Features for Mass Effect Andromeda. I've tried uninstalling the game and reinstalling as well as repairing the game.  I use to own Origin access but its since expired. which ...
  • stekaitracid's avatar
    stekaitracid
    8 years ago

    FINALLY !

    It took hours on chat + a lost of emails with EA Specialist, but finally MEA is connecting EA server.

    So, as i predicted from very beginning, problem wasn't on my side. EA Specialist found out, that there is some unknown error which was caused by - more or less - Origin Access.

    I bought standard version of MEA after the trial and game was working fine; then at some point i bought Origin Access, and my standard version been upgraded to deluxe version.

    After one month my Origin Access expired, my deluxe version should revert to standard version again and it did, but that process left some trace on my account and probably that was the reason which didn't allow game to connect servers again /reinstall didn't help too/.

    So EA Specialist remove MEA from my account, including all the data left from trial, standard and deluxe version; then she regranted the game and VOILA, it's working again !

    So for everyone with connections problem - if you have same issue, and before that you been using trial, standard and/or deluxe on MEA on your account, just contact EA help and ask them to remove the game from your account and to regrant after - maybe it will help.

    Many thanks Lillian F. from EA Help.

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