game installed but will not start

ME1 will not launch for me either.  I recently purchased  Mass Effect TriloIogy on disc, and I had never had an Origin account or any of the Mass Effect Games before.  When I try to launch ME1 by clicking the desktop icon, Origin opens, the cloud sync window pops up, the progress bar goes to 100%, and it disappears.  The next thing that comes up is a windows popup saying "Mass Effect has stopped working."  It has the following problem details:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    MassEffect.exe
  Application Version:    1.2.20608.0
  Application Timestamp:    4a55fea1
  Fault Module Name:    MassEffect.exe
  Fault Module Version:    1.2.20608.0
  Fault Module Timestamp:    4a55fea1
  Exception Code:    c0000005
  Exception Offset:    008b752d
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

The same thing happens whether I try to run the binary as administrator or just click on the desktop shortcut. 

I have not installed the other two games yet, but I will do so tonight to verify that they launch.

and to check the block, here's my DXDiag info:

------------------
System Information
------------------
Time of this report: 2/10/2013, 21:38:58

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)

Processor: Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz (8 CPUs), ~2.7GHz

DirectX Version: DirectX 11

---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics 4000
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_71021558&REV_09
     Display Memory: 1774 MB
   Dedicated Memory: 2085 MB
      Shared Memory: 3785 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: CMO1720
        Native Mode: 1920 x 1080(p) (60.010Hz)
        Output Type: Internal
        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2712 (English)
     Driver Version: 8.951.6.0
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 3/26/2012 03:09:58, 8087040 bytes

     Name: AMD Radeon HD 7970M
Device ID: PCI\VEN_1002&DEV_6800&SUBSYS_71021558&REV_00\4&3A75479&0&0008
   Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1235 (English), 3/29/2012 07:42:58, 10859008 bytes
   Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 3/29/2012 06:06:22, 53248 bytes
   Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6257 (English), 3/29/2012 06:08:10, 328704 bytes
   Driver: C:\Windows\system32\atiumd64.dll, 7.14.0010.0894 (English), 3/29/2012 06:20:00, 7552000 bytes
   Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0350 (English), 3/29/2012 06:35:00, 4958208 bytes
   Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0023 (English), 3/29/2012 07:06:44, 120320 bytes
   Driver: C:\Windows\system32\atiicdxx.dat, 1/10/2012 01:10:08, 601728 bytes
   Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 3/29/2012 06:05:46, 54784 bytes
   Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 3/29/2012 06:05:46, 54784 bytes
   Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1095 (English), 3/29/2012 06:08:56, 512000 bytes
   Driver: C:\Windows\system32\atiumd6a.cap, 3/29/2012 06:30:54, 2425664 bytes
   Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 3/29/2012 07:06:02, 21504 bytes
   Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 3/29/2012 07:13:58, 159744 bytes
   Driver: C:\Windows\system32\atiapfxx.blb, 3/29/2012 07:14:38, 235136 bytes
   Driver: C:\Windows\system32\atiumd6v.dll, 7.14.0010.0184 (English), 3/29/2012 06:35:48, 1113088 bytes
   Driver: C:\Windows\system32\ativvsva.dat, 3/29/2012 06:30:54, 157144 bytes
   Driver: C:\Windows\system32\ativvsvl.dat, 3/29/2012 06:30:52, 204952 bytes
   Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1117 (English), 3/29/2012 07:08:02, 235520 bytes
   Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1117 (English), 3/29/2012 07:08:42, 496640 bytes
   Driver: C:\Windows\system32\atipdl64.dll, 6.14.0010.2563 (English), 3/29/2012 07:06:26, 426496 bytes
   Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 3/29/2012 07:05:56, 59392 bytes
   Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.4471.39868 (English), 3/29/2012 07:08:58, 442368 bytes
   Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.11568 (English), 3/29/2012 07:17:26, 26166784 bytes
   Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1703 (English), 3/29/2012 06:26:26, 16069632 bytes
   Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1703 (English), 3/29/2012 06:26:48, 51200 bytes
   Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1703 (English), 3/29/2012 06:26:40, 44544 bytes
   Driver: C:\Windows\system32\atipblag.dat, 9/12/2011 02:06:18, 3917 bytes
   Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6257 (English), 3/29/2012 06:07:06, 39936 bytes
   Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6257 (English), 3/29/2012 06:07:20, 43008 bytes
   Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6257 (English), 3/29/2012 06:08:34, 17408 bytes
   Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6257 (English), 3/29/2012 06:08:26, 39936 bytes
   Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 01:35:30, 118784 bytes
   Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0425 (English), 3/29/2012 06:47:26, 7646208 bytes
   Driver: C:\Windows\SysWOW64\atiumdag.dll, 7.14.0010.0894 (English), 3/29/2012 06:29:32, 5954048 bytes
   Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0350 (English), 3/29/2012 06:24:08, 5062656 bytes
   Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 3/29/2012 06:05:38, 53760 bytes
   Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 3/29/2012 06:05:38, 53760 bytes
   Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1095 (English), 3/29/2012 06:08:48, 356352 bytes
   Driver: C:\Windows\SysWOW64\atiumdva.cap, 3/29/2012 06:22:50, 2427392 bytes
   Driver: C:\Windows\SysWOW64\atiumdmv.dll, 7.14.0010.0184 (English), 3/29/2012 06:35:14, 1828864 bytes
   Driver: C:\Windows\SysWOW64\atiapfxx.blb, 3/29/2012 07:14:38, 235136 bytes
   Driver: C:\Windows\SysWOW64\ativvsva.dat, 3/29/2012 06:30:54, 157144 bytes
   Driver: C:\Windows\SysWOW64\ativvsvl.dat, 3/29/2012 06:30:52, 204952 bytes
   Driver: C:\Windows\SysWOW64\atipdlxx.dll, 6.14.0010.2563 (English), 3/29/2012 07:06:18, 360448 bytes
   Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 3/29/2012 07:05:52, 43520 bytes
   Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.11568 (English), 3/29/2012 06:54:26, 19739136 bytes
   Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0425 (English), 3/29/2012 07:02:46, 6200320 bytes
   Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1703 (English), 3/29/2012 06:22:10, 13715968 bytes
   Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1703 (English), 3/29/2012 06:26:46, 46080 bytes
   Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1703 (English), 3/29/2012 06:26:38, 44032 bytes
   Driver: C:\Windows\SysWOW64\atipblag.dat, 9/12/2011 02:06:18, 3917 bytes
   Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6257 (English), 3/29/2012 06:06:58, 30208 bytes
   Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6257 (English), 3/29/2012 06:07:14, 33280 bytes
   Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6257 (English), 3/29/2012 06:08:18, 33280 bytes
   Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6257 (English), 3/29/2012 06:08:30, 14336 bytes
   Driver: C:\Windows\atiogl.xml, 2/16/2012 19:45:36, 37533 bytes
   Driver: C:\Windows\system32\amdave64.dll, 1.03.0001.0004 (English), 3/29/2012 06:16:34, 70144 bytes
   Driver: C:\Windows\SysWOW64\amdave32.dll, 1.03.0001.0004 (English), 3/29/2012 06:16:28, 71680 bytes
   Driver: C:\Windows\system32\atisamu64.dll, 7.01.0000.0001 (English), 3/29/2012 06:16:16, 70656 bytes
   Driver: C:\Windows\atisamu32.dll, 7.01.0000.0001 (English), 3/29/2012 06:16:10, 65536 bytes
   Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1119 (English), 3/29/2012 07:12:06, 958464 bytes
   Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1119 (English), 3/29/2012 07:13:42, 791552 bytes
   Driver: C:\Windows\system32\coinst.dll, 1.00.0003.0005 (English), 3/29/2012 06:13:12, 58880 bytes

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_15587102&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6581 (English)
      Driver Attributes: Final Retail

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_15587102&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6581 (English)