Forum Discussion
AndjiKK Do you get both errors, or just one error now?
The account side is in order. Can you follow just the steps outlined on the Unauthorized DLC Error Guide and let me know once that is completed?
Also, if you have the game and the app installed on separate drives, please install them both to the same drive to test it.
EA_Shepard I did all the steps again, and I also have the game and EA apps on the same disk.
Can I try to run the game now? Is there anything else I need to do?
- EA_Shepard20 days ago
Community Manager
AndjiKK At this point, there isn't anything else you would need to do, no. From an account standpoint, there isn't an issue, so the issue is local. If you get errors, are they the same ones you did originally or is there only one or the other error?
- AndjiKK20 days agoRising Novice
Still same problem, I cant join multiplayer. I just don't have words to describe how upset and angry I am.
- EA_Shepard20 days ago
Community Manager
AndjiKK I have been supporting this title since its release. I completely understand that frustration, and I am going to see what I can do to get you in the game.
I know you did this already, but can you please uninstall the game, go into the downloads folder, and delete everything related to the game? If you see your save folder, move it to the desktop so you don't lose any.
Run Revo again for me, and let me know once all that is completed. Do Not reinstall it yet.
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