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Fermi_Paradoxx's avatar
5 years ago
Solved

Mass Effect 3 does not launch

I bought the game through Steam and have never played it on PC. When I try to launch, either through Origin or Steam, no new window is created and the Origin client simply returns to the home page.

I have tried deleting the %ProgramData%\Electronic Arts\EA Services\License folder as suggested in other posts, I have tried deleting all Origin application data and rebooting as described in other posts as well. I have used both Steam and Origin to verify the game files. Other Origin titles launch without issue.

Any help would be appreciated.

  • Thanks again for the reply. I didn't have any save games because I have never successfully launched the game. I had a hunch that the issue was with Steam, so I refunded the game, and bought it through Origin instead. The Origin version is working, so it seems I was right about Steam being the issue. Thank you for trying to help @holger1405 

4 Replies

  • holger1405's avatar
    holger1405
    Hero+
    5 years ago

    @Fermi_Paradoxx 

    • Turn the Cloud-save function in Origin off.
    • Make sure that Origin is completely closed.
    • Go to your "C:\Users\>your user name<\Documents\BioWare\Mass Effect 3" = "Documents\BioWare\Mass Effect 3" folder and move the "Save" and the "BIOGame" folders to your desktop. > Test.
  • Thanks again for the reply. I didn't have any save games because I have never successfully launched the game. I had a hunch that the issue was with Steam, so I refunded the game, and bought it through Origin instead. The Origin version is working, so it seems I was right about Steam being the issue. Thank you for trying to help @holger1405 

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