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Hey there, everyone!
If you do have an issue with not being able to load the Galaxy at War information, but the rest of the game works fine, can you try the following?
- Go to the N7 HQ Support Page
- Click on re-sync your account
- Log in
- Once re-sync'd, give it 15-20 minutes, and then log back into the game
If your issue is more about not being able to access specific DLC, you can try certain things to get it going again.
- For PlayStation 4, please try restoring licenses, and then make sure all DLC is downloaded.
- For Xbox One, please check Manage Game & Addons for the title to verify all purchased DLC is installed.
Arrenai 🐱
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Hi there, I wanted to chime in and add that I too am experiencing this issue on my Xbox360 version of the game, as I have been using the Galactic Readiness map on the N7HQ website (which I only discovered yesterday) to try and boost my percentage. I am able to deploy on the N7HQ site and have boosted the readiness, but it isn’t syncing when I actually play ME3. I am also getting the failed to connect to server message as a previous user posted. Is there any update on the status of this problem? Thanks!
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