Forum Discussion
Now I have to apologise for the late reply. I was on vacation and extremely busy afterwards.
Please create a new Windows user account (Administrator) > reboot > log in to the new account > Test.
Didn't work. At this point, I'm wondering if I should either call EA and hope that I can get some answers from the tech help (long shot, I know), or if upgrading to Windows 10 would fix the issue. The only significant change that happened that I can think would've caused the problem was changing over from Vista to Win 7. I don't know, if I can't get it sorted in the next couple days, I'll be out of town again working for a month. So that explains my long absences between answers.
- holger14057 years agoHero+
KungLing wrote:
I don't know, if I can't get it sorted in the next couple days, I'll be out of town again working for a month. So that explains my long absences between answers.
NP, life is life. 😉
It is hard to say what causes the issue. We addressed the standard stuff. Still, I think this is a permissions problem or a Registry mismatch.
A clean installation of the games with Registry cleaning could help.
A clean installation of Windows 10 will most probably help.