Forum Discussion

Jbrizzizzle's avatar
Jbrizzizzle
Newcomer
21 hours ago

Mass Effect: Andromeda - "You are not allowed to access online features"

Whenever I try to connect online in Mass Effect: Andromeda I see the message "You are not allowed to access online features". I'm able to play other games fine online. I've tried clearing my ea app cache, unlinking and re-linking steam, and changing my dns settings. From what I read on the EA forums this is an issue that only EA support can fix, potentially by removing and re-adding the game to my account. I'd really appreciated any help with this issue, would love to be able to properly play the game I own. Thank you in advance. 

EA ID: Jbrizzizzle

Steamid: jrdnltrn

1 Reply

  • Jbrizzizzle​ 

    Please follow the steps in the OP of this thread.

    If deleting EA License Files and clearing Windows temp files don't help, contact support in the way described in the post. 

    If support is not able to help you tag EA_Shepard in the thread I linked. 

Featured Places

Node avatar for Mass Effect Franchise Discussion

Mass Effect Franchise Discussion

The fate of the galaxy lies in your hands. Join the Mass Effect community forums and tell us how you'll fight for it.Latest Activity: 7 hours ago
19,328 Posts