Only EA support can resolve this problem.
Follow the instructions in this post.
If you still can't resolve the issue let me know.
Community Manager@Mayamis Awesome! I love it when things work!
hey @EA_Shepard me again, really hate to be a bother but new problem popped up that didn't happen on previous run of the game when I said everything is fine,
This time when I opened the game in main menu this msg showed up saying From Ashes DLC can't be authorized.
Not sure why it didn't pop up on previous run but it did just now...
The game still connects to servers fine and multiplayer seems to work normally so it's not as big of an issue as before
@holger1405 already did that before I posted, also cleared the temp cache and EA app cache, and that pop up was still there for some reason...
Interestingly, when I ran the game just now, it's gone on it's own.
So I'm gonna assume after EA_Shepard reactivated my pass, and I reinstalled everything, the game and servers just needed some time to sync up all the content.
Seems to be good now 🙂
Community Manager@Mayamis Been out for a bit. The weather got all kinds of people feeling a bit bad. Some DLCs don't always sync like it should when activated. The license deletion steps above typically fix it but if they don't, delete the DLC folder inside the install folder for any that say unauthorized.
Your account is good. The game will always check twice for DLC which happens to me every now and then. I repair the game or delete the folder and it typically fixes it!
Cheers!
hey @EA_Shepard I totally understand we're all in hibernation mood..
anyway I didn't really need to do anything the problem solved itself after I rebooted the game eventually so all is good, been playing for days now since I got it back having a blast. thanx for all the advice anyway 🙂
Community Manager
@Mayamis wrote:
hey @EA_Shepard I totally understand we're all in hibernation mood..
anyway I didn't really need to do anything the problem solved itself after I rebooted the game eventually so all is good, been playing for days now since I got it back having a blast. thanx for all the advice anyway 🙂
That is great to hear! I am going to create a new hread on this one so if you have any issues again, post on that thread as we are tracking new reports!
Cheers!
