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i completely turned off my anti virus, (and firewall to be sure) and restarted my computer, tried to launch and got the same issue ☹️
i'm confident something is broken, as i've had other problems in the past with certain EA titles as well, (Dragon Age 2, and Crysis 3, and ME:A all have the same problem for me). then there are other EA games that work just fine such as ME:LE or any Battlefield game. it's very puzzling and aggravating for sure, it's like my computer picks and chooses what it wants to play lol
@itsjustfuture wrote:
i completely turned off my anti virus, (and firewall to be sure) and restarted my computer, tried to launch and got the same issue ☹️
Most Anti-Virus automatically launch and come back online if you restart your computer. So if you turned off the Anti-Virus and then restarted your PC, then likely it was fully functional again when you tried to play. So you either have to disable it and try, whitelist it and try or in some cases people have said they had to uninstall it to get the game to work(which I think they just didn't know how to properly whitelist the game, saves and sometimes Origin as well).
As @holger1405 posted, a strict clean boot can help figure out the issue, as there are several programs that can cause this issue, and Anti-Virus is simply the most common.
- 5 years ago
i have gone through and completely white listed every program and file related to origin, EA desktop, ME:A, literally anything i could find, and nothing has helped in the slightest.
like i stated previously, i am at a complete loss, i have done everything i can think of and cannot find what is preventing certain EA games from launching. and EA support team can't either ☹️ very upsetting.- holger14055 years agoHero+
Did you performed the clean boot?
- 5 years ago@holger1405 yes i did. i'm wondering if it has anything to do with AMD's Radeon program, which i don't know if i can disable without messing up my PC.
i can't launch ME:A, so i decided to see if i can launch any other games from the EA Desktop to be sure, so i downloaded Titanfall 2, Sim City, Sims 4 and Apex Legends, and all launched fine without a hitch.
strange the issue seems to arise only from select games.
- 4 years ago
i know I'm very late on this issue, but like you , Andromeda worked fine for me until I installed the MELE edition and then andromeda does exactly what your pc is doing so you're not alone, I just feel like EA, is so incompetent. Like, I have to make sure to launch Origin when playing Madden but when playing mass effect have to make sure to close out of origin and open the EA desktop. I mean, come on here EA. What kind of crap is this? Can you imagine Bethesda or Ubisoft have two different launchers for different games and you have to log in and out of the correct one every time? NO i cannot because they are decent companies.
- 4 years ago
unfortunately i never solved the issue and never got to replay it, i still glance at it every time i browse game pass games and wonder if i can figure it out this time, but ultimately i gave up.
it’s a shame that this game (which most people hated) is losing playability so people are unable to play it/replay it and potentially change their opinions. especially with a new title in the works.
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