Forum Discussion
11 Replies
The helmet is not unlocking for me on my game from the archive. I'd really like to see this issue resolved because it just seems like a very simply fix. Especially since everything else I have unlocked shows up from the archive. I have attached a picture with the helmet unlocked in archive.
- EA_Mako4 years ago
Community Manager
Hey @WardenMalcom!
Just to be sure, where are you checking for this in-game?
If you had previously unlocked this when the promotion was active, the helmet should be in your personal quarters on the Tempest.
Once you're at the Pathfinder's quarters just under the bridge on the Tempest, you should see Special Orders to the right of the entrance.
Note this appears to be called the Andromeda Elite Helmet, so if you're only looking for a "Pathfinder Helmet" that may be missed.
@EA_MakoIt is not appearing at all. This is the same person just put the first post on an old account I no longer use.
- EA_Mako4 years ago
Community Manager
@rangervarel
Is this the first time you're trying to get the helmet, or did you previously have access to it?
This was linked to an older promotion that is sadly no longer available. - @EA_Mako It is the first time but when I looked up how to get it on a different forum post it said I could get it through the archive.
- EA_Mako4 years ago
Community Manager
@rangervarel
Ah gotcha! From my understanding, this was only available after watching 6 particular videos through the Andromeda Initiative website, which is no longer active.
If this wasn't previously unlocked during that time, I'm not aware of any current methods to get it on the account, sorry to say. - @EA_Mako Then may I ask why on the archive it allows it to be unlocked with the other DLC items of it's kind? By far as I can see I can get all the other DLC items expect that one. I feel like it shouldn't be on there if it can't be unlocked ,but I can get the others with no issue.
- EA_Mako4 years ago
Community Manager
I couldn't say @rangervarel, sorry.
This had some specific requirements to unlock at the time which was a bit different than how the rest of the items worked, though I really wouldn't have any information as to why that's the case. - @EA_Mako Is there any way to get this item unlocked taken that the event is over but the Archives allows it to be unlocked because I tried EA help and they didn't give me anything. Just kind of told me go to the forums, and no offense forums don't solve things like this, so I am kind of feeling like I won't be getting this solved at all. I just want the helmets because the rest of the helmets I just don't like the look of, and the N7 is purely biotic based and I don't use biotics
- EA_Mako4 years ago
Community Manager
Not at this time, @rangervarel, sorry. We don't have the ability to grant individual items like this I'm afraid.
About Mass Effect Franchise Discussion
Recent Discussions
- 3 days ago
- 4 days ago