Solved
Forum Discussion
holger1405
3 years agoHero+
Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
3 years ago
here's the DxDiag file
- holger14053 years agoHero+
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
(If some files or folders can't be deleted, reboot and try again.)
Then:
- Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
- Run "Revo Uninstaller" > Uninstall EA app.
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Moderate" > Browse
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > Select All > Delete
- Restart the PC > Reinstall the newest version of EA app from here. > Restart the PC
- Repair the game in EA app.
(Origin: Game Library > Right-click the game cover > Repair)
(EA app: My Collection > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.) - Test.
- 3 years ago
@holger1405still doesn't seem to be working. Same error message(s) and still showing as uninstalled on EA app.
- holger14053 years agoHero+
Then deinstall the game with Revo as well and reinstall it after restarting the system.
- 2 years ago@holger1405 Nice trick. Never seen this. Thank you.
About Mass Effect Franchise Discussion
The fate of the galaxy lies in your hands. Join the Mass Effect community forums and tell us how you'll fight for it.19,185 PostsLatest Activity: 2 hours ago
Recent Discussions
- 19 hours ago