Re: DVD Media problems

I actually have the exact smae issue. I bought the trilogy yesterday and wanted to play Mass Effe3ct2 off the bat and ran into this issue. Because I already activated the serial key provided in the Retail box the store I bought if from would not exchange it for me. So I contacted Origin tech support and was able to organize myself a replacement. I just need to send the Retial box with all it's contents to UK tomorrow. I am really dissapointed in EA/BioWare though. I bought this as a novelty item expecting everything to work and then run into issues like this...

Seems like I'm not the only one then...  I can't remember a time ever having a brand new DVD fail out of the box like this, and then I get two on the trot for the same game.  Either shoddy construction or copy protection I reckon

The thing is this issue is still there form the release date of Mass Effect 2 I remember there was an issue like that back then :/

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@aptntuk wrote:

Thank you for your response and your suggestions for help.  I have 2 copies of the game in my posession, and tried both copies in 3 different PCs, so I don't really think I can do any more in terms of trying again.  If the copy protection is the root of the cause, then it's a very poor show.  This is the sort of thing that pushes people towards piracy, since they will have none of these issues!

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I don't think people would turn pirate for this specific issue, since both pirates and buyers have to download the same amount of data with a faulty disc, whether it be through torrents or Origin.