Re: Problems to run ME 1 despite using the appropriate compatibility

Hi, first of all thanks for anwering me.

I have windows 7 and I've tried with all compatibility steps that appear in Steam and other forums. 

I've tried the copy issue in origin but it doesn't allow me to do it and the "verify integrity of game cache" step is correct. Do you know what problem could be? I'm really desperated because I don't find any solution. 

Thanks in advance

@Alex_hill480 Thanks for the extra info. 

Generally this issue is resolved by running in XP Service Pack 3 compatibility mode specifically, but if you've tried this, the core of the issue might be a different one. 

Can you try launching the masseffect.exe from within the binaries folder as an administrator too?

Thanks. 

Hi again!

I've tried all the compatibilities modes but nothing, the other issue too, running from the binaries folder. If you think it could be other issue. The problem is that it doesn't appear any error message or something. Do you know if I could contact with the official support, maybe the technical support more specialised in these issues?. Thanks in advance again.

Geetings

Alex

@Alex_hill480 Hey again. Yep if you want to reach to support directly you can use this link: https://help.ea.com/en/article/contact-ea-help/

I'm happy to keep trying things on this end too if it helps. I'd be interested to see if there are any reports on the reliability monitor for the failed startups. 

http://windows.microsoft.com/en-ie/windows7/how-to-use-reliability-monitor

Hi, no nothing happens again. ☹️