Forum Discussion
EA_Illium
EA Staff (Retired)
3 years agoThanks for taking a moment to share your experience with the community.
When you have a moment can you try the below steps (if you have not already)
- Run the System File Checker tool then Check for Windows and GPU updates
- Install/Repair your VC++ files for the game (Microsoft VC++ Link)
- Try the Game in different Compatibility settings
- Check for other applications that may be limiting EA App or Game performance
- Put your device in a Clean Boot then launch the game
Cheers!
3 years ago
Hi EA_Illium,
Thanks for responding! I have tried these solutions and ME1 still will not download. I do not have any pending updates for Windows and I am on the latest drivers for my GeForce 8800 GTX. I have exceptions for the EADesktop and Background service for it.
I can't do a clean boot to launch the game or try in different compatibility setting since I cannot download it. Still cannot download ME1 via EA App.