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abrucewebb's avatar
abrucewebb
Newcomer
1 day ago
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Unable to launch Mass Effect 3

I've owned this game forever and used Origin to launch it.  I just decided to play it again.  I know EA killed the Origin launcher, so I installed the EA App.  The game shows up there and is listed a...
  • holger1405's avatar
    1 day ago

    abrucewebb​ 

    First try to repair the game. 

    (EA app: Game Library > Click on the three dots on the game cover > Repair)  
    (Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)

    If that alone doesn't help, try this:

    Remove the local Mass Effect license folder

    • Close EA app and Steam completely. (not just minimized in the tray.)
    •  Press Windows key + R to open the Run dialog box..
    •  Enter or copy and paste: "%ProgramData%\Electronic Arts\EA Services" (Without the quotes) > hit ENTER.
    • Delete the "License" folder.
    • Test the game.



     If the game still don't works:
    Did you installed the game with EA app or with Origin? 

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