Unable to Launch Mass Effect 3
Attempting to launch Mass Effect 3 from Origin and I get to say Launching and then nothing happens. It is not in my task manager or anything like that.
Attempted Reinstalling Mass Effect 3, Repai...
Forum Discussion
The "Save" folder under "Documents\Mass Effect 3" is still empty, right?
Please look if you have a "activation.exe" in your "drive":\Program Files (x86)\Origin Games\Mass Effect 3\Binaries\Win32\Core" folder.
If yes run the "activation.exe" as administrator > test
Not working > Repair the game again > test
Not working > only replace the "awc.dll". (not the "EACore.dll") > test
If that don't helps, I would recommand to uninstall ME3 from the Windows control panel again.
- reboot.
- clear your Origin cache.
All settings in Origin (only in Origin not in the games) are back to default settings after this.)
- close Origin completely. (right click on the Origin symbol in the task bar > close)
- Press the Windows key and "R" at the same time.
- Type or copy "%ProgramData%/Origin" (without quotes) > hit ENTER
- Delete all the files and folders in the Origin folder, except for the "LocalContent" folder. (The "LocalContent" folder must remain untouched.)
- Press the Windows key and "R" at the same time.
- Type or copy "%AppData%" (without quotes) > hit ENTER
- Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder
- Delate the "Origin" folder inside the "Roaming" folder
- In the address bar of your Windows explorer click on the word "AppData".
- Open the "Local" folder
- Delate the "Origin" folder inside the "Local" folder
- Restart your PC.
- make sure only one antivirus software is ruining. (Or disable them during the installation)
- use CCleaner to clean the Registry. > reboot.
- Run Origin as Administrator <- Important! > Install the Game > test
Yes the Save folder is still empty.
Had the file and ran it. Repaired, and then moved awc.dll over from downloads.
Did the rest of this restarting as per instructed.
Uninstalled - >Cleaned the Origin cache -> Cleaned the Registry. Tried launching Origin and it was having issues with it launching saying that it could not connect to the internet. Reinstalled Origin and repeated cleaning the cache and registry. Ran Origin as an administrator and reinstalled ME3 w/o the DLC this time. Attempted running it and got the same crash report.
Run the Windows System File Checker Sfc /scannnow and post the concluding message.
It is very late where I am, but I will be back tomorrow.
Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.Windows Resource Protection did not find any integrity violations.
Since the link you gave said to uninstall and then reinstall I went ahead and did that with adding awc.dll's replacement back. Same crash details.
Reran sfc afterwards to validate the newest copy and received the status of
Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.Windows Resource Protection did not find any integrity violations.
At this point I am tempted to just give up, you have done some very exhaustive tests at this point trying to figure out what is going on with my system and I don't really want to waste your time. And while it would have been nice to do a playthrough of 3 at this point, I have done it in the past (not on this computer) and might just skip it.
That is of course you decision, but don't worry about my time, I wouldn't be here if I would see this as a wast of time. 😉
What I would try next is to install the game to a different HDD.
Deinstall ME3 > reboot
Create a folder named "Origin Games" (Without the quotes) in the root of the drive ME3 is not installed yet.
Change the location of the game Library to that folder. (In Origin, menu top left corner > Origin > Application settings > Installs & Saves > On your computer > Game library location.)
You don't need to worry about installed games, the location of this games will not change and you also can change the location after the installation of ME3 again without rendering ME3 unplayable.
Install ME3 and test.
Installed at the root level of the C drive since I don't have any other drives other then a backup data one.
Attempted by default after install, Reenabled cloud saves (this got the launching message on origin at appear again).
Downloaded and moved awc.dll to the new binary directory in the moved repository. Restarted, Tested again, and then disabled cloud saves before testing again.Moved EACore.dll as well then, restarted, and tested.
Crash details are the same as before. With the updated filepath.
Source
Mass Effect(TM) 3Summary
Stopped workingDate
2/26/2017 11:52 AMStatus
Report sentDescription
Faulting Application Path: C:\Origin Games\Mass Effect 3\Binaries\Win32\MassEffect3.exeProblem signature
Problem Event Name: APPCRASH
Application Name: MassEffect3.exe
Application Version: 1.5.5427.124
Application Timestamp: 50d4cab0
Fault Module Name: awc.dll
Fault Module Version: 3.2.4.6
Fault Module Timestamp: 4f5968b4
Exception Code: c0000005
Exception Offset: 00080677
OS Version: 10.0.14393.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 2beb
Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Additional Information 3: 1055
Additional Information 4: 10551cc64bcfba7d2297b81a9c0092f2Extra information about the problem
Bucket ID: c477d011378f197d3bbcbdda15201b8d (-895432773)Question, the "awc.dll" you downloaded is 912kb big on your hard drive?
There are two possible game related issues here, the corrupt "awc.dll" or a corrupt save game or game profile.
So, don't enable cloud save again. Game Library > right click ME3 > Game Properties > "cloud save" > uncheck cloud save, also check Origin > Application Settings > Installs and Saves >Cloud storage > to be "Off"
Also don't change anything I told you to do before if I don't mention it, running Origin as Administrator for example.
After you disable cloud save again > close Origin > move the entire "Mass Effect 3" folder from your "Documents" folder to your desktop. (The "Save" folder you moved before from the "Documents" folder contains your savegames, right?)
Also move the old DLLs out of the ">drive<:\Program Files (x86)\Origin Games\Mass Effect 3\Binaries\Win32" folder > start Origin > test
yes it is 912 kb as opposed to the old one which is 914.
cloud Saves were off at both Origin and Game level when I stopped prior (and I will stop testing the few configurations each time now). I have been running as administrator each time.
Moved the whole folder over. The save folder is still empty and has been this whole time. There has never been a point on this computer that I have gotten in and thus it made a save game. Removed and took out the old dlls.
Same notification on launch.
I thought this through again, and at this point I think this is a Windows issue and not a game issue.
There are several things we could try from here if you are interested, but that is of course your decision.
Let me know if you are interested.
Yeah I think I am probably going to say no. I just got my computer back from being in the shop for two weeks for GPU issues I wasn't able to resolve on my own, and they said that they had to completely reinstall the OS to fix it, so while I would love to think its something small to do at the OS level, its more effort then it's worth. Thank you so much for trying and everything but I am just going to move on.
No problem, and you're welcome.
I've been banging my head against this issue for a week or so, trying various combinations of the below to no success:
- turning cloud saves on/off
- moving existing saves in case they are corrupt
- turning off Origin in game
- replacing/removing/repairing awc.dll and EACore.dll
What finally fixed it for me was a post from 2013 - http://answers.ea.com/t5/Mass-Effect-3/Mass-Effect-3-will-not-launch/td-p/1108260
-> In ...\Mass Effect 3\Binaries\Win32, I renamed atiags.dll, to make it appear that it was gone. Game fired right up, and has continued to do so.
For context, my specific errors I was getting were:
Problem signature
Problem Event Name: APPCRASH
Application Name: MassEffect3.exe
Application Version: 1.5.5427.124
Application Timestamp: 50d4cab0
Fault Module Name: ntdll.dll
Fault Module Version: 10.0.14393.479
Fault Module Timestamp: 58256ca0
Exception Code: c0000005
Exception Offset: 00047772
OS Version: 10.0.14393.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 2beb
Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Additional Information 3: 1055
Additional Information 4: 10551cc64bcfba7d2297b81a9c0092f2This is on a machine that played 130+ hours of Mass Effect 3 when it came out originally, but has had a couple of GPU upgrades since then, and runs Win10 instead of Win7 now. One of those GPU swaps was to change from team red to team green. Though I will note, this error persisted through Origin and Mass Effect 3 reinstalls, so I'm not sure why that ATI file is even present.
Hopefully this helps someone else who might be looking to mess with ME3 in anticipation for the Andromeda release. I figured if I was ever going to try "Citadel" now is the time.
