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lauracraig97's avatar
lauracraig97
Seasoned Newcomer
3 months ago

No MySims Kindgom Download from Cozy Bundle?

I have just been messaging someone on EA Help by alas no luck, so here I am.

I redeemed MySims Cozy Bundle yesterday & and I was very excited to get playing. I played MySims for about 2 hours before hoping to change to MySims Kingdom (my main reason for getting the game), and struggled to do so for a short while. My system only downloaded 'MySims' so I was expecting to be able to switch to MySims Kingdom in the same game/widget.

I went on a search, looking at several YouTube videos of gameplay, people streaming the Cozy Bundle on Twitch, and started to feel like I was losing my mind a little bit. Where can I play MySims Kingdom?! It was at this point I realised that MySims Kingdom should also have it's on widget on the system menu, and that, it was nowhere to be seen. Huh?

I went back to the e-shop and double checked I'm not missing anything - it says "purchased" and there's definitely nothing additional I can select to download MySims Kingdom.

I checked that my system is updated & that I have enough storage for the game - yes and yes.

I even deleted my save data & uninstalled the game from my console to start again - proceed to the e-shop and download the game. Once again only MySims is downloaded, no sign of MySims Kingdom. It's not that it's stuck downloading, it just doesn't show up on my menu page at all. I'm connected to a stable Internet connection so that's not the issue.

What do I do?!

bug
switch
technical issues

5 Replies

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  • lauracraig97's avatar
    lauracraig97
    Seasoned Newcomer
    3 months ago

    So this seems to be a known issue to everyone provided with codes from EA. Unfortunately despite being reissued with a new code, my e-shop only recognises the first and therefore I am seemingly locked out of ever downloading MySims Kingdom. I don't particularly want to make a whole new switch account so I'm going to hold out hope the devs can work their magic and find a solution ✨️

  • Blayer98's avatar
    Blayer98
    Rising Vanguard
    3 months ago

    Hey, did you check your download list (Redownload) in Nintendo eShop? MySims Kingdom should show up there. :)

  • lauracraig97's avatar
    lauracraig97
    Seasoned Newcomer
    3 months ago

    Yes - there is a known issue with the first batch of redeemable game codes issued by EA to creators & unfortunately I see to be part to this group. There is no known fix currently.

  • Blayer98's avatar
    Blayer98
    Rising Vanguard
    3 months ago

    Oh I see, Lilsimsie had the same issue on her livestream and had to go to the “Redownload” menu to find Kingdom there and download it that way (she said she bought it rather than use a code though)

  • lauracraig97's avatar
    lauracraig97
    Seasoned Newcomer
    3 months ago

    Yes I saw this and tried it but MySims Kingdom doesn't show up anywhere. Unfortunately I used the code before I knew of the issue :( I have been given a new code but my e-shop has already registered the first, so I'm essentially locked out from getting it currently which sucks!

About MySims Cozy Bundle

Play the original MySims and MySims Kingdoms with the new MySims Cozy Bundle for Nintendo Switch!115 PostsLatest Activity: 3 months ago