I don't know if I'm the only one with this issue, while playing MySims Kingdom, I tried saving my progress and this window pop up in my game. And when I went back to the main menu, there was no save files when I tried loading my game.I tried with MySims too except that I can't even click on the save button.

Hello,First of all, I'd like to apologize for my bad english.I don't think anything was moved elsewhere, all I did was buy the game on steam, install it and run it.Maybe, I'll have to try again for MySims, but for MySims Kingdom I've played for about 5 hours and the save button definitly didn't work, I could lick on it but like I said, this only made a window pop up in the game.As for the DxDiag, I don't know if this is what you're asking for but I'll put it here just in case.

For me, even with the autosave on it didn't save at all.

Hello again,Is this what you mean ?

Heya Mitsune-chan34 Have you changed the save location or install location for the games? We would also like to see a DxDiag if you can provide one. Also saving is disabled in MySims until the tutorial is completed, if that's where you're seeing this behavior.

my girlfriend have the same problems with both games she played and after the tutorial the game says its time to save she saved the game next day she wants to play and ther are no savegame same in kindoms how why can this happen on both games

Saving problem for "MySims : Cozy Bundle"

14 Replies

Mitsune-chan34
Rising Novice
10 days ago
Hello again,
Is this what you mean ?
BLsWnd
New Vanguard
10 days ago
So far I have mine saved but I'll check again on April 4th.
EA_Cade
Community Manager
10 days ago
Me again!

Thanks so much for all the information you've provided so far, unfortunately we've been unable to reproduce this bug on our side as of yet.

Would you mind attaching a photo of the install path so we can see if anything may have happened during the download process? Also, please make sure you don't have the folders set to Read Only as well.
Melugira
Rising Newcomer
10 days ago
we tested today all versions of deinstalling data recovery in steam in game autosave without autosave nothing work sorry for my bad english
Mitsune-chan34
Rising Novice
11 days ago
On Pc.
EA_Cade
Community Manager
11 days ago
Mitsune-chan34 Thanks! You're playing on PC or a Steam Deck?
Mitsune-chan34
Rising Novice
11 days ago
I bought the game on Steam
EA_Cade
Community Manager
11 days ago
Thanks for all of the information so far Mitsune-chan34 and Melugira

Could you let me know where you purchased the game as well (Steam/Epic/EA app)?
EA_Cade
Community Manager
11 days ago
Melugira We would also like to see a DxDiag if you can provide one as well.
Mitsune-chan34
Rising Novice
11 days ago
For me, even with the autosave on it didn't save at all.