Hi, NBA LIVE Mobile Community.
A fix should have went out earlier this morning. Please restart your app before jumping on the courts. Can you all confirm for me whether it's now working on your end?
Same thing happened to me. Tried to buy some bronze players to put them for the silver trade up but it doesn’t even allow me
Community ManagerHey, everyone.
If you have eligible items and they don't show up for you to submit into the set, it's most likely you have the item in a lineup of yours.
If you have the items showing up for you within the set but they won't go in if you tap them, try checking your device for updates, uninstall the game, restart your device, and re-install the app. If you login with Facebook, Google, or Apple your progress will be saved to our servers.
Hi there, I’ve done the above mentioned in your post yet I’m still unable to complete the trade up as the players haven’t shown up for me to enter.
None of the players are in any lineup and it is still not working
Community ManagerIf you still need help with this can you screenshot me all of your lineups?
I’ve submitted 17 times, please fix this as soon as possible.
Community Manager
