Crashing whenever I try logging in with Facebook

Hi @smillan24, 

Ok, that's great that your progress is backed up by being linked to Facebook. For now, let's try these steps: 

1. Check for app updates and install any that are available.
2. Restart your device.

Do you have your User ID noted down? 

- EA_Lanna

Hi @ADogTheKing123, you emphasised 'still'. How long have you been having trouble signing into your account? Can you pop up a screenshot of the error message you're seeing?

Hi @nwo0cofyldof, thanks for sharing it was working for you up until 3. Chances are we aren't in the same timezone here so just to confirm is that 3 p.m. UTC? Could you check to see if there are any pending updates in the play store/App store? Also, it'd be good to see a screenshot of the error you're getting too.

@LT4VT thanks for adding that context in your post, running through the troubleshooting steps already and getting a case started on it. So far, you've done all that can be done on your side.

Gotcha @smillan24! This only started popping up for you after the update went live. Could you also run through the troubleshooting steps I've shared above? After updates, there can sometimes be syncing/caching issues which troubleshooting can help solve. Plus, troubleshooting can help us rule out a few causes.