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EA_Lanna
Community Manager
2 years agoHi @smillan24,
Ok, that's great that your progress is backed up by being linked to Facebook. For now, let's try these steps:
- Check for app updates and install any that are available.
- Restart your device.
Do you have your User ID noted down?
- EA_Lanna
2 years ago
I have tried every troubleshooting method they have. And yes, I have my user ID
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