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LeopoldSeukunia's avatar
7 years ago
Solved

NBA LIVE Mobile Resource Download Error

I've been playing this game since day 1 & have been addicted to it since forever. A few days ago I tried opening the game but it showed me "Resource Download Error" on the loading screen & didn't let me play. I tried everything including restarting my phone, router, using a different router, clearing the game's cache & data but nothing has worked. Even uninstalled & reinstalled the game multiple times but still no progress. I want to play this game again so bad but I can't. Jay on EA Help on Twitter gave me ideas but we didn't find a solution yet other than those on the website which I tried. He said I should wait for the upcoming patch update since the studio are planning to fix lagging issues and other issues as well. I hope the wait is worth it! Any of y'all have this problem as well? I can't get past the loading screen! (Jay told me to post this here so he could see if others are having the same problem as well)

  • LeopoldSeukunia's avatar
    LeopoldSeukunia
    7 years ago

    Nevermind it finally worked. No thanks to u guys though... I was patient all this time and tried everything to retrieve my game but I'm now frustrated that no even one of the EA employees had the idea of telling me to download a VPN application, yet y'all had to get me through every single crap to get no progress. Thanks to my friend who suggested to download the VPN app. You should hire him for a change, u need smarter people. Thanks for all the useless help I guess... Ain't patient no more.....

7 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @LeopoldSeukunian 

    Do you have enough free space on your device and does it have the latest software update?

    In most cases this error can be fixed by reinstalling the game and clearing the game's cache (which it looks like you already tried). Did you download any new apps just prior to this happening?

  • I tried everything I could. I do have plent of space on my phone. Plus I always download games and remove them, I don't think it's because of a game I downloaded...

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @LeopoldSeukunian 

    If you synced up with Facebook, please go to the Facebook app and under Settings>Apps go ahead and disconnect NBA Live Mobile. 

    Then, restart your device and try logging in again to connect it.

  • LeopoldSeukunia's avatar
    LeopoldSeukunia
    7 years ago

    Nevermind it finally worked. No thanks to u guys though... I was patient all this time and tried everything to retrieve my game but I'm now frustrated that no even one of the EA employees had the idea of telling me to download a VPN application, yet y'all had to get me through every single crap to get no progress. Thanks to my friend who suggested to download the VPN app. You should hire him for a change, u need smarter people. Thanks for all the useless help I guess... Ain't patient no more.....

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @MoneyMixx86 wrote:

    What if I connected via Google play.


    @MoneyMixx86 

    Try signing out of your Google account and back in. Do you have plenty of free space on your device?

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