Forum Discussion

4 years ago

Stuck on black Ea loading screen NBA teams

Product: NBA Live Mobile Platform:Android Phone Summarize your bug I tried everything it's still stuck with the black Ea loading screen with the nba teams How often does the bug occur? Every time ...

boolayc

4 years ago

I have deleted the app and installed it many times it still gets stuck and I login with my Facebook account and I don't have a sleep time change thing

EA_Blueberry

Community Manager

4 years ago

@boolayc

Have you tried going to your FB app on your device and under settings removed NBA LIVE MOBILE? You won't lose progress, but it does remove the connection forcing you to login again. Can you let me know if that works?

boolayc
4 years ago
I tried and it got passed the black screen then on the loading screen it was stuck on stretching I waited 5min to see if it would load and it didn't load then I cleared the game Data and Force stop it then went back to the game and now it's stuck on The NBA logo Black screen again
- EA_Blueberry
  Community Manager
  4 years ago
  @boolayc
  
  Do you have plenty of free space on your device?
  - boolayc
    4 years ago
    Yes
0ji_
Rising Novice
4 years ago
Match & event loading issues since LNY / Trade Deadline update.. SD, PVP, all LIVE TODAY events except Coin Blitz, Trade token events were broken.. 86 Caruso at C is causing this in my case. Tested on Old Samsung S6 Active device and new A12 device. Hope this info helps.. p.s. Plz fix 86 Caruso at C with animation brick wall and correct hair