Forum Discussion
I tried and it got passed the black screen then on the loading screen it was stuck on stretching I waited 5min to see if it would load and it didn't load then I cleared the game Data and Force stop it then went back to the game and now it's stuck on The NBA logo Black screen again
@boolayc
Do you have plenty of free space on your device?
- 4 years ago
Yes
- EA_Blueberry4 years ago
Community Manager
Can you screenshot me your lineups? There was a similar report of a certain player item causing a game to freeze up, curious if that is the same for you.
Do you have AVDIJA (71) in your lineup? - 4 years ago
It's impossible for me to screenshot my lineup it's stuck on the black Ea loading screen so I can't get in the game
- EA_Blueberry4 years ago
Community Manager
@boolayc
Is there another device you can log into so you can remove the player from the lineup? - 4 years ago
Sadly no
- EA_Blueberry4 years ago
Community Manager
@boolayc
At this point I recommend contacting our Support team so they can get a case logged for you to determine why you are not able to access the game. It sounds like it could be a synching issue where you'll need to log in from another device to properly sync up with the servers again.EA Help on Twitter
https://twitter.com/EAHelp
Live-Support - 4 years ago
I got into the game and unlinked the game to Facebook and I linked it to Google play games and I can't play the limited time events this keeps popping up resource download error