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EA_Kent
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2 days ago

Welcome to the NBA Live Mobile Basketball Forums!

Hey, basketball fans!

Welcome to the EA Forums for NBA Live Mobile Basketball. Want to talk about the latest event? Looking for help with a technical issue or a bug? You've come to the right place!

These forums are managed by the EA Forum Community team. We'll do our best to keep you updated on the latest game news and to pass along your feedback on the game. There are also some other places we recommend checking out for news and game updates. 

Official NBA LIVE Mobile Communities:


Just like the NBA, our forums do have rules, and there may be cases where we've got to blow the whistle. Turnovers don't win games. They also don't lead to great forum experiences. We've got the game plan for you below:

Forum Rules & Guidelines

To keep it short and sweet: We're all on the same team trying to make this game better. Basketball is a competitive sport and sometimes things can get a little heated on the court. All we ask is to keep your cool and let us know what exactly is going on in game we need to flag down to the team. The Forum Community team is here to champion for you.

Speaking of Champions

We have our EA Forums Heroes and Heroes+ who are leaders on and off the field. They are not official EA employees but dedicated fans of the community looking to help out players here on the forums. 

Heroes:

EA Community Team: 

Our EA Forum Team also helps manage other EA games on these forums so there are times we might not get to your post right away. We ask not to tag us in a post right away unless it's an issue that is quickly impacting a lot of players on a post (example: multiple players are suddenly reporting not being able to login to the game). In many cases the answers to a question might already exist so use that search bar at the top of the forums! 

How to get in-game help

Having issues when trying to play NBA Live Mobile Basketball? Here’s how to get help in-game.

  1. From the Home screen, select the menu icon (cogwheel) in the top corner.
  2. Select Help, then select Support.
  3. Browse help articles or use the search bar to get answers.

Still stuck? Select the chat bubble in the top right of your screen to submit a support ticket and get personalized in-game help.

General mobile troubleshooting

Other game info and tips


Thank you for joining us on the court this season!

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