Cannot log into EA account on PS4 – linked but error appears

Hello,

I am trying to log into my EA account on PS4, but I keep getting an error when entering the game.

My PlayStation Network account is already linked to my EA account, but the game still does not let me connect.

I have already tried:

• Checking that my PSN is linked to EA
• Restarting the game and the console
• Checking my internet connection

The issue still persists. Can someone help me fix this?

Thank you.