Forum Discussion

EW_MSC's avatar
EW_MSC
Seasoned Novice
6 months ago

CANNOT play NFS Prostreet with EA APP

When I started the game, it shows "In order to launch this game, please login to  the EA download manager to verify your ownership, then try again". How can I start the game, please help me
danisoff's avatar
danisoff
Hero
6 months ago

Hello EW_MSC,

Have you followed the recommended steps? You need to login into your EA app and use the same account in which you got the game. If the issue persists, you should talk to EA support.

EW_MSC's avatar
EW_MSC
Seasoned Novice
6 months ago

Yes, but EADM is offline now, so I cant solve this problem, and I tried to contact EA support live chat but it always loading.

  • danisoff's avatar
    danisoff
    Hero
    6 months ago

    Wait a day or two, you can also try using incognito mode when trying to open the chat.

    • EW_MSC's avatar
      EW_MSC
      Seasoned Novice
      6 months ago

      Thanks.

      • danisoff's avatar
        danisoff
        Hero
        6 months ago

        Always happy to help EW_MSC.

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