Hi,
I have an issue with the latest update, 12th September 2018. Game is not going further than the initial screen and gives me error on internet connection. I have the lastest version of Android and so far I was playing with no issue.
Hope that someone will be able to help me solve the issue.
Thank you in advance.
Hi,
I got an update on Google store and right now I can play without any issue.
Thanks for the work!
Community ManagerPlease see our Android troubleshooting help article at the following link:
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
Thank you.
Hi,
Thank you for time and comment, unfortunately I have tried everything and still the problem persist. Any other possible solution?
After the September update for Underground Rivals, the game is not loading. It says Download Error while downloading assets.
Phone: Pixel 2 XL
Android version 9
I have tired
- update
- reinstall
- data and cache wipe
- reboot
- switch between 3G 4G and Wifi
Nothing has worked so far.
After the September update for Underground Rivals, the game is not loading. It says Download Error while downloading assets.
Phone: Pixel 2 XL
Android version 9
I have tired
- update
- reinstall
- data and cache wipe
- reboot
- switch between 3G 4G and Wifi
Nothing has worked so far.
I've tried reopening, reinstalling the game and restarting my mobile but none of those options worked. The game always freezes at the what's new screen and I can't do anything about it. I own a Samsung Galaxy Note 3 so my mobile could be too old but I hope that this is just a bug that can be fixed otherwise.
I have now added a Firemonkey ticket as well: https://help.firemonkeys.com.au/hc/en-us/requests/629679
