Game not in libary
Hi i redeem code fore nsf heat and after that game did not start to install it just said preparing. After clearing cache game is not in libary and i can not use same code. What should i do
Forum Discussion
I already redeem code and it worked but instalation could not start so i cleard cache and it removed game from library.
EA_Mako
Community Manager
Community ManagerInstant gaming
- EA_Mako
Gotcha! I would reach out to their support and let them know the code you were provided was not valid.
I understand it appeared initially before disappearing, which can happen if the code was for an incorrect version or region of the game.
You'll want to work with them to get a correct code in this case.
Support advisor helped me it was some app problem. Thank you anyway
