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dAntaeuSb's avatar
5 years ago

Game won't lauch if closed improperly

So I get this issue second time today and downloaded game already twice. Repairing, cleaning origin cache won't help, only full reinstall of everything. This happens if game was closed using alt+f4 or task manager, and I had to use it because game stuck. First time on it's own, second time when it was alt-tabbed for a while the screen was very small and game completely unresponsive.

If you try to lauch game after that, it'll just show black screen without doing anything but wasting CPU time. It's learly not about "corrupt saves" or anything, I can download cloud save on next reinstall and everything works fine.

Is there a way to fix that piece of brilliant engineering without reinstalling game every time? I had same issue with Sims, and I believe this is Origin fault.

1 Reply

  • Hey, @dAntaeuSb make sure that all drivers for windows are up to date, also worth reinstalling the GPU drivers for your PC.

     

    You can also try to do a clean boot to see if there any programs messing with HEAT and turn off any overlay programs for example Discord or Nvidia experience.

     

    Can you add a Dxdiag so we can see what hardware and drivers you have? 

     

    Let me know if this works or not for you. 🙂

     

    /Atic

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