Isnt this game also made on Frostbite?

I'm afraid it's going to be many reports with this exact error in the next days. This is a very common issue at launch for all games using Frostbite. Usually its fixed for most user after the next driver release or game update.

But I assume you do not just want to sit and wait so my best advice for you is to search for this DX error for any other game using Frostbite and try any of the solutions in those threads.

Most recent games that all had this issue for many users are Fifa 20, Anthem and Battlefield V. All of those games should have several threads regarding DXGI device removed/hung etc errors with possible workarounds to try.

If you just google EA device hung or EA device removed you will get many threads you can look into without having to search the entire internet

@regelebrotac 

Can you please do a clean install of the following 'Studio Driver' edition of this driver set:

https://www.nvidia.com/download/driverResults.aspx/153217/en-us

Please let us know if this has any effect, thanks.

I have tried twice to get the game to work but it keeps crashing after i select my character and i get the message direct x error . After it crashed the first time i checked the drivers  and did a clean install of the nvidia 441.12 driver. Even after that it still crashes .

my pc specs are  i7-4790k   MSI Geforce GTX 1080 Gaming 8G  , 32GB Ram DDR3 , 750W Power Supply , 1TB HDD ,480GB SSD

Directx Error usually happens with Overclocked Cards,

try that https://www.evga.com/support/faq/FAQdetails.aspx?faqid=59594

and make sure you don't have any overlay enabled

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@regelebrotac wrote:
@EA_BarryBack again, that driver changed NOTHING.
Worked for few minutes... and now crashes after crashes.
I'm trying to stream the game on my YouTube channel... and instead of playing the game, I spent 2 hours trying to fix it.

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Directx Errors usually happens with unstable Graphic cards.

Try to enabling the Debug modus in nvidia panel

https://www.evga.com/support/faq/FAQdetails.aspx?faqid=59594

I'm pretty sure my card isnt overclocked from the factory . It doesnt say oc on the box . I have never overclocked my gpu . I kept the settings default . I never had this issue before with nfs payback .

Your GPU is overclocked out of the box

The MSI Gaming 8G have 3 Modes

OC Mode, Gaming Mode and Silent Mode

Default is gaming mode, but even the gaming Mode is already +100MHz more over the Reference Clock

https://de.msi.com/Graphics-card/GeForce-GTX-1080-GAMING-X-8G

https://www.nvidia.com/de-de/geforce/products/10series/geforce-gtx-1080/

nvidia Debug modus will put the Card back temporally( until PC restart) to Default Clocks

Every nvidia Partner have they own names for Overclocking.

this is the one i have https://www.msi.com/Graphics-card/GeForce-GTX-1080-GAMING-8G.html

So is this the only solution until ea fixes it . I also noticed a bit of lag