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Mafijc85's avatar
3 years ago
Solved

Need for Speed Hot Pursuit remastered Key change crash

Hi. Whenever I want to change keys in options/gameplay, when I press enter to assign new key, the game crashes. Clean start doesn't help. Unpluging controlers also doesn't help.

Windows 10, i7 4710HQ, 24GB ram, Geforce GTX 980M.

Edit: Setting compatibility for Windows 8 and disabling the fullscreen optimization did the trick for now. 

  • Hi @Mafijc85 Can you try the following and check if this continues?

    • Clear Origin Cache or Clear EA App's Cache 
    • Repair via the Origin client 
    • Ensure the game's installation location is allowed to be written to (versus read-only)
    • Ensure any security software is not blocking changes (adding the client and game to a whitelist can help with this)
    • Disable Origin in-game overlay and any other running overlays 

    Thanks!

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @Mafijc85 Can you try the following and check if this continues?

    • Clear Origin Cache or Clear EA App's Cache 
    • Repair via the Origin client 
    • Ensure the game's installation location is allowed to be written to (versus read-only)
    • Ensure any security software is not blocking changes (adding the client and game to a whitelist can help with this)
    • Disable Origin in-game overlay and any other running overlays 

    Thanks!

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