Forum Discussion

4 years ago

Solved

Need for Speed Hot Pursuit remastered Key change crash

Hi. Whenever I want to change keys in options/gameplay, when I press enter to assign new key, the game crashes. Clean start doesn't help. Unpluging controlers also doesn't help.

Windows 10, i7 4710HQ, 24GB ram, Geforce GTX 980M.

Edit: Setting compatibility for Windows 8 and disabling the fullscreen optimization did the trick for now.

EA_Illium
3 years ago
Hi @Mafijc85 Can you try the following and check if this continues?

Clear Origin Cache or Clear EA App's Cache

Repair via the Origin client

Ensure the game's installation location is allowed to be written to (versus read-only)

Ensure any security software is not blocking changes (adding the client and game to a whitelist can help with this)

Disable Origin in-game overlay and any other running overlays

Thanks!

1 Reply

EA_Illium
EA Staff (Retired)
3 years ago
Hi @Mafijc85 Can you try the following and check if this continues?

Clear Origin Cache or Clear EA App's Cache

Repair via the Origin client

Ensure the game's installation location is allowed to be written to (versus read-only)

Ensure any security software is not blocking changes (adding the client and game to a whitelist can help with this)

Disable Origin in-game overlay and any other running overlays

Thanks!