Forum Discussion

3 years ago

Solved

Need For Speed Hot Pursuit Xbox 360 Online Servers Are Down

As the title says, Need For Speed Hot Pursuit 2010 for the Xbox 360 is currently broken. None of the online servers, meaning Hot Pursuit Online and the Autolog, are working meaning no one can connect to them.

Please forward this to the technical team so they can get them working as soon as possible. I've talked to many people online and they all have the exact same issue.

It is the servers that are down, the servers no one can connect to. We don't need to turn off our Xboxes and turn them back on, this is DEFINITELY an issue on with the EA servers are not our Xbox 360s.

EA_Aljo
3 years ago
@Ginni890

Are you trying to play with friends that also aren't able to connect to those servers?

Also, it would be good to do a full power cycle to see if that helps. To do that, unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

16 Replies

056abc20ac1f333
3 years ago
No, what I tried to say is that when I start playing, I can see the message of Autolog failing to connect. After that message, every time that I tried to connect it's less than 5 seconds, so I can't read exactly what the message says.
It's like Autolog tried to connect for the first time, after waiting a minute or less, Autolog times out and throw the message that was unable to connect. After that, it's like Autolog wasn't trying to connect.
If I close the game and start playing again, it's exactly the same problem. Autolog tried to connect and I have to wait 1 minute, and the message about Autolog unable to connect appears.
About trying a mobile hotspot, the first Xbox 360 consoles don't have integrated Wi-Fi, so I use a cable internet connection
EA_Aljo
Community Manager
3 years ago
@056abc20ac1f333e

Unfortunately, I don't have anything else to suggest. Try opening a case with an advisor here so they can look in to it further. Cases can be opened here. Thanks!
056abc20ac1f333
3 years ago
I wrote an email, and at the end I got the answer that I need to report this as a bug in the forums.
So my last question is:
Is there a special forum/place where I have to write to report this problem as a bug? Or just writting here is enough?
iamomenchild
2 years ago
I started a case they sent me here to start a topic. I concerned with this issue on march 2023 when servers didn’t work. After some time it was fixed and last successfull log in was on 30.09.2023. Now servers are off again ( started about at end of November till today)
Jamie_Dean_L
2 years ago
I Have the same problem the Need For Spped Hot Pursuit Servers for XBOX 360 are not reachable!
056abc20ac1f333
2 years ago
Servers are up again