Please make contact with an EA Game Advisor for assistance.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
Community ManagerCan you let us know if you can successfully redeem your Product Code via Origin and then download/install/play?
https://help.ea.com/en-us/help/origin/origin/origin-code-redemption-faq
Thanks.
I have tried to redeem the code via origin but the code was not accepted. The code is also of a different format than current codes. The code for my product is five segments of four characters. Current codes appear to be four segments of four characters.
Community ManagerPlease make contact with an EA Game Advisor for assistance.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
