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AstralWrek's avatar
AstralWrek
2 years ago
Solved

Need for speed no limits-failed purchase but billed

I have twice purchased NFS with no limits for the ad-free plan (179 INR). I got neither the plan in my game nor the refund for the first one. The support link which has been provided in the app - "h...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hey @AstralWrek To check are you trying to connect via your phone, or another device to the support site?

    Also if you need assistance you can try reaching out to EA support at our help site or select the Support option in your screenshot and then the Missing Content option.

     

    How to use EA Help

     

    1. Go to the EA Help homepage.
    2. Select Need For Speed No Limits
    3. Select the "See all help topics"
    4. Select the option I want to check my order status
    5. You should be able to choose from Chat or Email (options can vary) 

     

    Cheers!

     

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @AstralWrek To check are you trying to connect via your phone, or another device to the support site?

Also if you need assistance you can try reaching out to EA support at our help site or select the Support option in your screenshot and then the Missing Content option.

 

How to use EA Help

 

  1. Go to the EA Help homepage.
  2. Select Need For Speed No Limits
  3. Select the "See all help topics"
  4. Select the option I want to check my order status
  5. You should be able to choose from Chat or Email (options can vary) 

 

Cheers!

 

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