NFS 2012 Crash to desktop

Right click on task bar
Click on the Task Manager button to launch the Windows Task Manager.
Follow these steps to close unnecessary programs:
Click the Applications tab to view the list of active programs.
Click on any program listed in this window and click the End Task button.
Repeat the previous instructions until all programs have been closed.
Follow these steps to close unnecessary processes:
Click the Processes tab to view the list of active processes.
Click the User Name column header to organize the processes by login.
Click on any program listed next to your Windows login, other than EXPLORER.EXE and TASKMGR.EXE, then select the End Process buttonr
Warning: Do not close any processes running under SYSTEM, LOCAL SERVICE, or NETWORK SERVICE
Repeat the previous instructions until all programs associated to your Windows Login are closed except for the following two:
TASKMGR.EXE
EXPLORER.EXE

You may remove the temporary files stored on your system. For this please follow the steps listed below – 1. Double click on "My Computer" 2. Double click on the C: drive 3. Double click on the "Windows" folder. 4. Double click on the "Temp" folder. 5. Hold the "CTRL" key and tap the "A" key to select all. 6. Tap the "Delete" key on your keyboard and accept the "Are you sure you want to delete these files" prompt. 7. Once done, press and hold the Windows key and the letter R 8. In the Run box type: %temp% and press Enter 9. When the folder containing all temporary files opens press and hold the CTRL button and the letter A to highlight all files in that folder 10. Press the Delete key. 11. When prompted to verify if the files should be deleted, click Yes. 12. Any files that cannot be removed can be safely ignored