Community ManagerOne more time is very unlikely to fix this because I've done it at least 15 times. Doing a factory reset of my entire xbox is a hard sell when this issue is limited to one single video game.
Community ManagerMy gamertag is the same as my username here, comineeyeaha
Community Manager
@PiotrTrochowski9 wrote:
clear alternate MAC address under network settings in the menu. It seems to be working now and hasn’t frozen (yet).
@COMINEEYEAHA
Does this work for you?
Thanks for sharing, @PiotrTrochowski9
You're welcome.
@EA_Blueberry I haven't reinstalled it yet. I think I'm probably just going to let this one pass me by. I loved the game, but I probably won't end up playing it again for a few months. Hopefully when I decide to jump back on there will be a fix in place. I'll definitely be on the lookout for any new entries in the series that are built for the PS5 and Series X.
any updates on if that fixed it or not?
Community ManagerHave you tried all the steps provided in this thread? This appears to lean towards a hardware issue that can be corrected through troubleshooting as others have successfully done in the thread.
This is happening to me as well. And only Need For Speed Heat. The game freezes everyday for me. I uninstalled it. It's a shame because I like this NFS and love the Need for Speed franchise, played every Need for Speed since Underground. Brand new Xbox Series X since last week, every game is fine but this one. This is a game issue, no troubleshoot will fix this. Gamertag is Kouhad. Happens day time, night time, solo, online, during a race, not during a race. I can play for hours straight, or just 20 minutes, then boom freeze or audio loss with graphical errors.
