9 Days and still no response from Firemonkeys... What a great support they have...
Just sharing my experience from their support and the game so you know what to expect.
Lost my rank 25 save before for unknown reasons and tried to contact them. When they replied after 3-5 days, they claim that my save can no longer be retrieved and just gave me in-game gifts(money, parts, fuel, gold, visual points & blueprints). While the gifts are somewhat sufficient in getting back up to my previous rank, I don't think the same gifts would be sufficient when you are about rank 30 or higher. Their save system is really flawed. I'd advise not to play yet especially those with inconsistent internet connection because chances are your save is gonna be lost again. I've already lost my save data thrice
Same here,lost my data save because an error and nobody answer to me since 5 days,and lost the Shelby also..
Today, while I wait from Firemonkeys to refund my in-app and get back the Snoop Dog's Shelby GT I've won during the tournament, I've reached lvl28...
I'm now using DataSync+ to backup my game, because firemonkeys is disgusting as EA (That's not the word I'm thinking of, but I don't want to get banned to express myself).
Bad to know that once they were acquired by EA they have become the same "you know"
