Forum Discussion

Shadmiester's avatar
10 years ago
Solved

NFS Undercover license expired.

Built a new computer a while back and reinstalled all origin games.

When I go to play need for speed undercover it tells me "The license limit for this product has been reached" and to contact you for support.

This is a game i purchased a hard copy for, how can my license expire?

How do i fix this so i can play the game?

  • @Shadmiester

    The EA Game Authorization tool can be found here:

    http://activate.ea.com/deauthorize/

    Your best bet however is to contact a Game Advisor using the below steps. Please provide your game code while creating your ticket, it will help our Advisors to promptly find your license and refresh it:


    1. Go to https://help.ea.com/en/contact-us/new/ -- do not use a mobile device to contact us
    2. Select your country from the upper left corner. If it isn't listed, try US or UK
    3. Select Game, click Next
    4. Select Platform, click Next
    5. Select Topic and Issue and give a description, click Next
    6. Select the method in which you want to contact us
    7. Some contact options might not be available depending on the time at which you place your request

    Doesn't work? Select another game, topic or issue. You can also press F5 to reload the page or try another browser.

    Unable to login on your account? Click "Having trouble accessing your account?" at the bottom right of the screen, during the login step.

3 Replies

  • Deauthorise on old PC if you can or you might be stuck. Contact support if you want.
  • @Shadmiester

    The EA Game Authorization tool can be found here:

    http://activate.ea.com/deauthorize/

    Your best bet however is to contact a Game Advisor using the below steps. Please provide your game code while creating your ticket, it will help our Advisors to promptly find your license and refresh it:


    1. Go to https://help.ea.com/en/contact-us/new/ -- do not use a mobile device to contact us
    2. Select your country from the upper left corner. If it isn't listed, try US or UK
    3. Select Game, click Next
    4. Select Platform, click Next
    5. Select Topic and Issue and give a description, click Next
    6. Select the method in which you want to contact us
    7. Some contact options might not be available depending on the time at which you place your request

    Doesn't work? Select another game, topic or issue. You can also press F5 to reload the page or try another browser.

    Unable to login on your account? Click "Having trouble accessing your account?" at the bottom right of the screen, during the login step.

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