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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: Game unloaded and lost 2 earned levels

Hi @MKM9465, I wanted to check if this is still happening, as its been a moment since the post was updated? If you do run into any new issues please don't hesitate to let us know!

4 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @MKM9465, Apologies are you playing on a Series X or what do you mean by Xbox Ultimate Sim?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @MKM9465 

    Thanks for the additional information, do you access the cloud version via the PC client, A Browser, or mobile phone?

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