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Re: Need For Speed: Heat DirectX Error.

Isnt this game also made on Frostbite?

I'm afraid it's going to be many reports with this exact error in the next days. This is a very common issue at launch for all games using Frostbite. Usually its fixed for most user after the next driver release or game update.

But I assume you do not just want to sit and wait so my best advice for you is to search for this DX error for any other game using Frostbite and try any of the solutions in those threads.

Most recent games that all had this issue for many users are Fifa 20, Anthem and Battlefield V. All of those games should have several threads regarding DXGI device removed/hung etc errors with possible workarounds to try.

If you just google EA device hung or EA device removed you will get many threads you can look into without having to search the entire internet

17 Replies

  • @EA_Barry Back again, that driver changed NOTHING.
    Worked for few minutes... and now crashes after crashes.
    I'm trying to stream the game on my YouTube channel... and instead of playing the game, I spent 2 hours trying to fix it.
  • addntox's avatar
    addntox
    6 years ago

    happening with me too RTX 2070, happened earlier, just played 5 hours of rdr2, tried nfs heat again same issue cant get past character select definitely isn't a bad video card on my end.

    Edit::

    Ok here's what happened with me, it would lag on the pre rendered cut scenes then crash with the DX error.  I turned on resolution scaling and set it to 80% (native 2160p) and magically it allowed the cut scenes to run smooth and no crash, got past select screen chose my car and hit the road and then bumped backup the scalaing to 100%.  Locked 60fps with v-sync running smooth in game. Lets see what happens when i hit the cut scenes again.

  • mdee42's avatar
    mdee42
    6 years ago

    same here, i have try everything that is possible.

    i have uninstall the game because i cant play it.

    keep crashing

  • Sjonny30's avatar
    Sjonny30
    6 years ago
    @GIFEDpiffiny you can download the latest from Intel. Make sure you uninstall the current drivers with DDU. If you still habe problems than remove your directx shader cache. Can be done in thisPC > select windows drive > propperties > diskcleanup. Hope to have helped you!
  • ıt says not compatıble wıth thıs wındows versıon and my wındows ıs fully updated !!!!

  • Sjonny30's avatar
    Sjonny30
    6 years ago
    @Alevmania I believe this game is made for windows 10 only. Pls make another post on the forum and explain everything in detail.
  • worados's avatar
    worados
    6 years ago

    I can´t belive it have make my update on my Drivers and know same error how is it possible to be so incompetend i mean Heat is not the only game even Mass Effect Andromeda has this problem. I how can this not Fixed by know why is EA so ? Its disapointing that you can no game on Oregin because they cant fix *. Yeah i am really pissed because i and all others have payed to play these games and they do nothing it seems.

  • I think this will be my last Need for Speed game i will purchase. I am not impressed with EA. Ive read the complaints. I have a 10Mbps connection. it took so long to download and then crashed and now wants to install the entre game again, With the money invested in games these days this is not acceptable. I just dont have time for developers that can't do things

  • i have ben havinng issus abt the direct x error for nfs heat and after contacting ea and multible tutorials itstill not working if u guys have other ideas please send help

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    12 months ago

    Hey NFS Community, 

     

    This post has gotten pretty old, and the team has worked to bring several changes since this thread started. 

     

    Due to our efforts to keep Answers HQ up to date, with the latest relevant information. I will be locking this thread for further replies. 

    Thanks! 

  • DNLDARK18's avatar
    DNLDARK18
    Newcomer
    4 months ago

    Hola. Para comentarte que el error aún persiste :( llevo intentando jugar hace más de 5 horas y nada he echo todo tipo de procedimiento y nada 

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